Useful
names and addresses:
Debt
Consumer Credit Counselling
Service (CCCS)
Wade House, Merrion Centre, Leeds, LS2 8NG
Freephone helpline Tel: 0800 138 1111
Citizens Advice Bureau (CAB)
115-123 Pentonville Road, London, N7 9LZ
Tel: 0207 832 2181
Or check your phone book for the
local branch
Credit Reference Agencies
If you have been turned down for
credit you can obtain details of your credit file
from:
Experian Ltd.
Consumer Help Service, P O Box 8000, Nottingham,
NG1 5GX
www.experian.co.uk
Tel: 0870 241 6212
Equifax plc
P O Box 3001, Glasgow, G81 2DT
www.equifax.co.uk
Tel: 0870 010 0583
Callcredit plc
Consumer Services Team, 19-20 Park Row, Leeds,
LS1 5JF
www.callcredit.co.uk
Tel: 0870 060 1414
Housing
Shelter
88 Old Street, London, EC1V 9HU
Tel: 0207 505 2000
Trading Associations
Most members of the credit industry
display the name of the trade association to which
they belong on their letterhead and promotional
material. If you need further information or wish
to make a complaint you should contact the appropriate
organisation as follows:
British Bankers Association
Pinners Hall, 105 – 108 Old Broad Street
London, EC2N 1EX
www.bba.org.uk
The Building Societies Association
3 Saville Row
London
W1X 1AF
www.bsa.org.uk
Consumer Credit Trade Association
10 Hustlegate
Bradford
BD1 1RE
Tel: 01274 390380
Credit Services Association
3 Albany Mews
Montagu Avenue
Gosforth
Newcastle-upon-Tyne
NE3 4JW
www.csa.co.uk
Tel: 0191 213 2509
Finance & Leasing Association
Imperial House
15-19 Kingsway
London
WC2 6UN
Tell: 0207 836 6511
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